Australia-wide mail-in service

Instrument Cluster and Security Module Services

Some vehicle platforms store security or key-authorisation information in the instrument cluster or related control units.

Australia-widePost eligible components from anywhere in Australia.
Send only what is requiredWe confirm the module or key set before shipping.
Ownership verifiedSecurity-related work requires appropriate identification.
Quote before workScope, price and expected turnaround are confirmed first.
What we assess

Specialist key and security-system support

Mail-in work is most useful when the required key or immobiliser data can be obtained from removable vehicle electronics rather than requiring the whole vehicle onsite.

Supported assessment

Instrument cluster

Exact eligibility is confirmed from the vehicle, year, module identification and current key situation.

Supported assessment

Security data

Exact eligibility is confirmed from the vehicle, year, module identification and current key situation.

Supported assessment

Key authorisation

Exact eligibility is confirmed from the vehicle, year, module identification and current key situation.

Assessment-first pricing

Pricing confirmed after assessment

Once the exact vehicle, security system and required work are identified, the price is confirmed before approved work begins.

Request AssessmentNo payment is taken from this page until a payment link is configured.
Before shipping

Do not post a module until we confirm the job

Different vehicles can use similar-looking modules with different security platforms. Identification first avoids unnecessary shipping, delays and incorrect parts.

Send these details first

  • Vehicle make, model and year
  • VIN where available
  • Current key situation, spare or all keys lost
  • Clear photos of the module labels and connectors
  • Clear photos of any existing key or remote
  • Fault symptoms and any work already attempted

We will confirm

  • Whether a mail-in service is suitable
  • Exactly which component or component set is required
  • Whether keys need to be included
  • Pricing before approved work begins
  • Estimated workshop turnaround
  • Return-shipping instructions
Process

Four steps from assessment to return

Identify

Send the vehicle, key and module details for assessment.

Confirm

We confirm suitability, required components, price and shipping instructions.

Program

Approved programming, matching or key preparation is completed and checked.

Return

The components are packed and returned with the agreed job notes.

Security and ownership

Legitimate vehicle work only

Vehicle security work is completed for verified owners, authorised repairers and legitimate automotive businesses. Identification, ownership or customer authority may be required before work is accepted.

Related

Continue through the service directory

KVM Module Services

Mail-in assessment and programming support for selected vehicle keyless vehicle modules and related security systems.

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BCM and Body Module Services

Selected body control modules can form part of a vehicle immobiliser or key-authorisation system. Support depends on the exact platform.

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ECU and Immobiliser Services

Selected engine control and immobiliser systems can be assessed as part of an approved module-based key or security job.

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Electronic Steering Lock Services

Selected electronic steering lock and start-authorisation systems can be included in a mail-in module assessment where supported.

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Module Cloning and Matching Assessment

Assessment for selected replacement modules where vehicle-specific data may need to be transferred, matched or prepared before installation.

View service →

FAQs

Instrument Cluster and Security Module Services FAQs

Can instrument cluster and security module services be completed entirely by mail?

Some jobs can be completed from the correct key, immobiliser or security module, while others need vehicle-side diagnostic work. We confirm the required components before anything is posted.

What should I send?

Do not send parts until the job has been assessed. We may request the relevant module, existing keys, replacement module or a specific matched set depending on the vehicle and job.

Can you help when every key is lost?

For selected systems, yes. All-keys-lost support depends on the exact vehicle, year, security platform and the information available from the relevant module.

Do you publish the programming procedure?

No. The public site explains the service, required customer information, shipping process and outcomes, but not security bypass details, wiring, memory-device information or proprietary programming steps.

How is pricing confirmed?

Pricing is confirmed after the vehicle, system and required work are identified. You receive the price before approved work begins.

Ready for an assessment?

Send the exact vehicle, year, VIN if available, current key situation and clear module photos. We will tell you whether the job is suitable for mail-in service and what needs to be sent.