Key / transponder preparation
Exact eligibility is confirmed from the vehicle, year, module identification and current key situation.
Australia-wide mail-in service
Frequently Asked Questions
Answers to common questions about mail-in immobiliser, key and module services across Australia.
Australia-widePost eligible components from anywhere in Australia.
Send only what is requiredWe confirm the module or key set before shipping.
Ownership verifiedSecurity-related work requires appropriate identification.
Quote before workScope, price and expected turnaround are confirmed first.
What we assess
Specialist key and security-system support
Mail-in work is most useful when the required key or immobiliser data can be obtained from removable vehicle electronics rather than requiring the whole vehicle onsite.
Immobiliser or security-module assessment
Exact eligibility is confirmed from the vehicle, year, module identification and current key situation.
Module-based programming where supported
Exact eligibility is confirmed from the vehicle, year, module identification and current key situation.
Assessment-first pricing
Pricing confirmed after assessment
Once the exact vehicle, security system and required work are identified, the price is confirmed before approved work begins.
Request AssessmentNo payment is taken from this page until a payment link is configured.
Before shipping
Do not post a module until we confirm the job
Different vehicles can use similar-looking modules with different security platforms. Identification first avoids unnecessary shipping, delays and incorrect parts.
Send these details first
- Vehicle make, model and year
- VIN where available
- Current key situation, spare or all keys lost
- Clear photos of the module labels and connectors
- Clear photos of any existing key or remote
- Fault symptoms and any work already attempted
We will confirm
- Whether a mail-in service is suitable
- Exactly which component or component set is required
- Whether keys need to be included
- Pricing before approved work begins
- Estimated workshop turnaround
- Return-shipping instructions
Process
Four steps from assessment to return
Identify
Send the vehicle, key and module details for assessment.
Confirm
We confirm suitability, required components, price and shipping instructions.
Program
Approved programming, matching or key preparation is completed and checked.
Return
The components are packed and returned with the agreed job notes.
Security and ownership
Legitimate vehicle work only
Vehicle security work is completed for verified owners, authorised repairers and legitimate automotive businesses. Identification, ownership or customer authority may be required before work is accepted.
Related
Continue through the service directory
Vehicle Key, Immobiliser & Module Services by Mail
Specialist mail-in assessment and programming support for vehicle security systems, keys and electronic modules across Australia.
Supported Vehicles and Systems
Browse the vehicle, motorcycle and truck families currently represented in the Key Module Express mail-in service directory.
Mail-In Immobiliser Programming Australia
Send eligible immobiliser or security modules for specialist assessment, data work and key preparation without transporting the whole vehicle.
All Keys Lost Programming by Mail
Some all-keys-lost jobs can be completed from the correct security module or module set. Eligibility depends on the exact vehicle and system.
How the Mail-In Service Works
A controlled Australia-wide process for identifying the vehicle, confirming what must be sent, completing the approved work and returning the components.
Shipping and Packaging Guide
Protect keys and electronic modules from impact, static, moisture and shipping damage. Always obtain a job reference before posting anything.
FAQs
Frequently Asked Questions FAQs
Can frequently asked questions be completed entirely by mail?
Some jobs can be completed from the correct key, immobiliser or security module, while others need vehicle-side diagnostic work. We confirm the required components before anything is posted.
What should I send?
Do not send parts until the job has been assessed. We may request the relevant module, existing keys, replacement module or a specific matched set depending on the vehicle and job.
Can you help when every key is lost?
For selected systems, yes. All-keys-lost support depends on the exact vehicle, year, security platform and the information available from the relevant module.
Do you publish the programming procedure?
No. The public site explains the service, required customer information, shipping process and outcomes, but not security bypass details, wiring, memory-device information or proprietary programming steps.
How is pricing confirmed?
Pricing is confirmed after the vehicle, system and required work are identified. You receive the price before approved work begins.
Ready for an assessment?
Send the exact vehicle, year, VIN if available, current key situation and clear module photos. We will tell you whether the job is suitable for mail-in service and what needs to be sent.